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Research Articles Issue 1 · 2021 · pp. 15–26 · Issue page

A COMPARATIVE ANALYSIS OF KEY PUBLIC SERVICE AREAS IN WESTERN BALKANS: WHERE DO WE STAND?

DI
Diana-Gabriela REIANU1
1 Associate Professo r PhD, Faculty of Europe an Studies , Babeş -Bolyai University, Cluj -Napoca, Romania
Corresponding author: [email protected]
DOI https://doi.org/10.38173/RST.2021.21.1.2:15-26
Received 04 January 2021
Revised 28 January 2021
Accepted 06 February 2021
Available Online 15 March 2021
Abstract
THE MAIN AIM OF THIS PAPER IS TO PROVIDE AN OVERVIEW OF THE STATE OF PLAY AND THE MAIN RECENT DEVELOPMENTS IN THE FIELD OF PUBLIC ADMINISTRATION IN THE SIX COUNTRIES OF THE WESTERN BALKANS (ALBANIA, BOSNIA AND HERZEGOVINA, KOSOVO, MACEDONIA, MONTENEGRO, AND SERBIA), HIGHLIGHTING THE SIMILARITIES AND THE DIFFERENCES BETWEEN THESE COUNTRIES. TH E STUDY FOCUSES ON KEY IN DICATORS ON HOW GOVERNMENTS IN THIS REGION WORK AND PERFORM, UNDERLINING THE ACHIEVEMENTS AND THE SHORTCOMINGS IN THE FOLLOWING THREE AREAS: POLICY MAKING, PUBLIC SERVICE, AND SERVICE DELIVERY. ALTHOUGH IT IS CLEAR THAT THE COUNTRI ES OF THE WESTERN BALKANS FACE CHALLENGES AND SHORTCOMINGS IN IMPLEMENTING PUBLIC ADMINISTRATION REFORMS, THE RESULTS EMPHASIZE THE EXISTENCE OF FORMAL RULES AND THE STEPS MADE TOWARDS COMPLYING WITH THESE STANDARDS.
Keywords
PUBLIC ADMINISTRATION GOOD GOVERNANCE WESTERN BALKANS
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